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Salesforce is the customer company. They make cloud-based software designed to help businesses connect to their customers in a whole new way, so their customers can find more prospects, close more deals, and wow customers with amazing service.
Customer 360, is Salesforce's complete suite of products, unites their customers' sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, so that their customer's company can become a customer company, too.
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The world's first generative AI for CRM, Einstein GPT allows us to generate trusted content from our CRM data. That means that every piece of content generated, whether it’s an email, a report, a knowledge article or a piece of code, is highly relevant to your customer.
Einstein GPT leverages an ecosystem of models from Salesforce's own AI research and from industry leading providers of generative AI like OpenAI; giving you the ability to use best in breed technology within the trust boundary of Salesforce. Einstein GPT is helping to create better experiences across the Customer 360.
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