Oracle CPQ AI Assistant

Oracle CPQ AI Assistant is a Chrome extension for Oracle CPQ administrators and developers. It helps users route Oracle CPQ questions to official Oracle CPQ Help pages, query configured Oracle CPQ REST endpoints, and draft local AI-assisted answers.

Information The Extension Handles

The extension may handle the following information when you choose to provide or use it:

- Oracle CPQ environment profile details: profile name, CPQ site URL, REST version, username, and password.

- Oracle CPQ REST request and response data returned by the CPQ environment you configure.

- Chat questions and answers entered in the extension popup.

- Source document metadata used for answer support, such as Oracle Help topic titles and URLs.

- Files you explicitly attach to a chat message, including extracted text where supported.

- Local preferences such as theme selection, active profile, and chat history retention.

How Information Is Used

The extension uses this information only to provide its user-facing features:

- Save CPQ environment profiles locally.

- Test connectivity to the configured CPQ environment.

- Send REST GET requests to the configured CPQ environment when you ask environment-specific questions.

- Route Oracle CPQ concept questions to official Oracle CPQ Help and Oracle documentation.

- Provide source document chips and REST result cards.

- Draft answers using Chrome's local built-in AI runtime when available.

- Preserve chat history locally according to the retention setting you choose.

Storage

Profiles, chat history, theme preference, active profile selection, and retention settings are stored in `chrome.storage.local` on your device.

The extension does not operate a developer-controlled backend service and does not upload stored profile data to a developer server.

Network Requests

The extension may make network requests to:

- The Oracle CPQ environment URL that you configure and explicitly grant Chrome host permission for.

- Official Oracle Help and Oracle Docs pages used as source material.

- DuckDuckGo HTML search as a fallback only when the local Oracle CPQ Help catalog does not already provide a matching source.

- The LinkedIn CPQ Cloud Customer Connect group link when used as an allowed source.

Oracle CPQ profile URLs must use HTTPS. CPQ credentials are sent only to the configured CPQ environment as HTTP Basic Authentication headers for connection tests and REST GET requests.

Sharing And Sale Of Data

The extension does not sell user data.

The extension does not use user data for advertising, retargeting, creditworthiness, or unrelated analytics.

The extension does not allow the developer or other humans to read your local profile data, CPQ responses, attachments, or chat history through a developer-controlled backend.

Data is transferred only as necessary to provide the extension's user-facing features, such as sending REST requests to the CPQ site you configure or retrieving official documentation snippets.

Permissions

The extension requests:

- `storage`: to save profiles, preferences, and chat history locally.

- Required host access for official Oracle documentation and fallback source lookup.

- Optional HTTPS host access for each CPQ environment origin you configure. Chrome prompts you before this access is granted.

Data Control

You can delete saved CPQ profiles from the Settings page.

You can clear chat history from the popup.

You can revoke site permissions from Chrome's extension settings.

Uninstalling the extension removes its local extension storage from Chrome.

Limited Use

The extension's use of user data is limited to providing and improving its single purpose: Oracle CPQ help routing, local answer drafting, and REST research for user-configured CPQ environments.

The extension does not transfer user data except as necessary to provide that purpose, does not use user data for advertising, and does not permit human access to user data except where the user separately provides information for support.

Contact

For support or privacy questions, contact the publisher through the Chrome Web Store listing support channel. Email: advath@advath.com